F.A.Q.

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1. What are electronic fuel vouchers?
Electronic fuel vouchers Q8 Ticketfuel are payment codes that can be used instead of money to pay for fuel refills. They can be purchased in denominations of €5, €10, €20, €25, €50, and €80, up to a maximum of €520.

2. Are Q8 fuel vouchers immediately usable after purchase?
Q8 fuel vouchers are usable as soon as they are received via email, SMS, or WhatsApp, without the need to activate them.

3. Can I convert fuel vouchers into cash?
No, Q8 Ticketfuel vouchers are not convertible; they can only be used at Q8 and Q8easy stations for fuel refills.

4. How do I know if the code on the fuel voucher has already been used?
To find out if the fuel voucher has been used, you can contact our toll-free number 800 01 08 08 (active from 08:00 to 20:00, Monday to Friday) or write to us at ticketfuel@Q8.it.

5. Where can I use fuel vouchers?
Q8Ticketfuel vouchers can be used to pay for fuel refills at all Q8 and Q8easy stations, about 3,000 throughout Italy. Find the nearest distributor on the map.

6. Where to buy fuel vouchers?

Electronic fuel vouchers Q8Ticketfuel can be purchased:
Online, by accessing the Reserved Area Recard on the Q8 website
 From the RecardQ8 App (available for Android and iOS)

7. How to use fuel vouchers?
Electronic fuel vouchers Q8Ticketfuel can be used to pay for gasoline, diesel, methane, and LPG refills at Q8 and Q8easy distributors throughout Italy. Just enter the voucher code in the column at the service station during payment.

8. Can I split the fuel voucher into multiple refills?
Yes, electronic fuel vouchers Q8Ticketfuel are reusable up to a maximum of 30 uses.

9. How to check the remaining credit of my fuel voucher?
At the end of the transaction, a copy of the receipt will be issued, which will show the remaining credit of the electronic voucher. For any doubts, you can contact our toll-free number 800 01 08 08 (active from 08:00 to 20:00, Monday to Friday) or write to us at ticketfuel@q8.it

10. How do gasoline vouchers for employees work?
Gasoline vouchers for employees are a form of corporate incentive, deductible from corporate income tax (IRES) at 100% for a maximum of €516.46 (amount doubled with D.L. n.104 del 2020). Vouchers can be purchased by the company and given to employees for their supplies.