Private Customers Assistance

Welcome to the area dedicated to assisting our private clients. Here, you will find all the information you need.

We are here for you

We have gathered all the useful information on this page to enhance your experience at the station, on the App, and on our website.

ClubQ8

Discover all the features of ClubQ8, how to collect Star Points, and how to get the most benefits from your membership.

Raccolta punti stella immagine
Collecting points

How to collect Star Points.

Come pagare con App
How to pay with the App

Change your way of refueling with a simple click.

Come iscriversi a ClubQ8
Registration for ClubQ8

Learn how to register an account on the website or app and access the ClubQ8 service.

Service Stations

Discover Q8 and Q8easy service stations, their services and the available payment methods for an ever-simpler refueling experience .

Rifornimento Self Service
Refueling at a self service station

Find out how to refuel your vehicle at a self-service station.

Rimborso mancata erogazione
Refund fot dispensing failure

Find out how to claim refunds  when a disbursement is missed.

Autolavaggio Self Service
Self-service Car Wash

Discover how Q8 Easy Wash works, the 24/7 automatic car wash from Q8.

Spie della macchina

Car lights

Read the complete guide and discover all the meanings of your car's warning lights. Learn about the differences, meanings, and colors of all the main warning symbols that appear on your car's dashboard.

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Questions or doubts?
Visit the FAQ section

PRIVATE CUSTOMERS FAQS