Sustainability Report 2023-2024

Transparency, responsibility, and respect: these are the key words of our commitment to the territory and the planet.

For a Fair and Inclusive Energy Transition

Q8 has prepared the Sustainability Report 2023-2024 according to the international standards of the Global Reporting Initiative. The report analyzes the commitment and results achieved by the Company in the areas of Environmental, Social, and Governance, aligning with the Sustainable Development Goals of the UN Agenda 2030.

100% of the electricity used comes from certified renewable sources, strategic investments in the biogenic fuel supply chain, highly technological service stations that serve as true energy and service hubs, the hiring of more than 50 young people with an average age of 28, and the generation of more than double the investments in social value—these are some of the results reported and certified in the report.

“I am truly proud,” said Bashar Al Awadhi, CEO of Q8 Italy, “of how the Company, once again this year, has contributed to the ESG factors (Environment, Social, Governance) integrated into all its business strategies. Q8 Italy is firmly committed,” Al Awadhi continued, “to achieving a just transition: a transition towards a more environmentally sustainable economy that is also fair and inclusive, ensuring security and social well-being for society in all its components, including the most vulnerable.”

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Highlights

40 years in the market
38 years under the Q8 brand
2,821 service stations
18 airports served
Bunker sales at key Italian ports
9 subsidiaries
10 affiliated companies

Network
Extra- Network
Refining
Fuel Cards
Lubricants
Marine
Aviation

2,821 service stations
278 with LPG
51 with methane
35 with Q8HVO+
4 with liquefied methane
88 stations with electric charging points, including 34 with 300 KW chargers
264 with solar panel installations
98 AdBlue dispensers
136 Easy Wash
88 SVOLTA StoresInizio modulo

Entry into biofuel production
100% of electricity sourced from renewable energy
100,000 electric vehicle recharges in the last year, totaling around 2 million kWh
Reduction of electricity consumption at service stations by 30% to 70%
Recognition by the European Union for the CRE8 and RECRE8 projects for the development of alternative fuels
Elimination of approximately 1,294,000 plastic canisters from bulk AdBlue sales
New sustainable concept store, Svolta
Exclusive patents for sustainable remediation technologies: EKOGRID and MPCD-Disgreco 2
Home-to-Work Relocation Plan for sustainable mobility among employees

Approximately 2,000 product samples analyzed per year
Over 11,000 analyses conducted annually in the laboratory
Over 1,000 safety walks per year
3 international standards:

ISO 9001:2015 for Quality

ISO 14001:2015 for Environment

ISO 45001:2018 for Occupational Health and Safety

Voluntary membership in the Joint Inspection Group (JIG), a certifying body for the aviation fuel supply chain

Data-Driven Company
Digital Transformation Strategy
Pioneers in investing in digital payment technology
Virtualized fuel cards with integrated apps and portals
ClubQ8 app enabling fuel dispensing via mobile
First fast-charging station on a highway in Italy
First sales network to be IMQ certified

0 incidents of corruption
0 antitrust violations
Cooperative compliance agreement with the revenue agency
ERM - enterprise risk management system
Revenue of approximately 15.5 billion
Taxes paid over 3.6 billion

698 employees
+12% women compared to the industry average
95% of employees on permanent contracts
Top Employer Certification 2024
Job Sustainable Guide
National compliance declaration
Total Wellbeing Program for employees
E-learning platform "Workday"
People Care Strategy
50 hours of training for about 600 employees on sustainability and digital transformation topics
Community support