All VAT-registered holders, both professionals and companies, can request the CartissimaQ8 fuel card and the rechargeable RecardQ8 fuel card. Q8 Fuel Cards are designed for businesses with a company fleet, whether large or small, as well as for freelancers who use commercial vehicles.

For CartissimaQ8, you just need to provide your details by filling out the appropriate form, and one of our sales representatives will contact you. If you are interested in the rechargeable RecardQ8 card, you can register directly on the product's dedicated page.

Yes, CartissimaQ8 is specifically designed for professionals and companies with VAT registration: it allows refueling of company vehicles without using cash, automatically receives electronic invoices, and always keeps fleet refueling under control.

Currently, no, but CartissimaQ8 will soon be available for use abroad. Stay updated by checking our channels to learn more.

The CartissimaQ8 fuel card allows you to pay for fuel, with deferred payment, at authorized stations and automatically receive the electronic invoice.

All VAT-registered holders, with an active registration for at least one year, can request CartissimaQ8.

Requesting CartissimaQ8 is very simple: you just need to provide your details by filling out the appropriate form, and one of our sales representatives will contact you.

CartissimaQ8 offers four packages, designed to meet the needs of professionals, small, medium, and large businesses. To find out which plan best suits your fleet and how much CartissimaQ8 costs, contact one of our sales representatives through the dedicated form.

CartissimaQ8 is accepted at many service stations across the country. Check the map to find the nearest stations that accept payments with CartissimaQ8.

Yes, for security reasons, a new PIN will be provided along with the new card.

It is the Private Area dedicated to CartissimaQ8 holders. Depending on the subscribed plan, it offers various features such as:

• Virtual cards and digital payments
• Transaction monitoring and card management
• Viewing and customizing PIN codes
• Creation of multiple personalized accounts
• Innovative security tools to keep track of your refueling

To access the CartissimaWeb online portal and independently manage your company fleet, you need to register on the dedicated page by entering your customer code, VAT number, and email address.

Once the CartissimaQ8 contract is finalized, we will send you an email with the link to register on CartissimaWeb. If you haven't received it, you can still proceed independently from the CartissimaWeb registration page. If you have already completed the registration process, you can access CartissimaWeb by logging into the Private Area on the q8.it website.

You can modify or recover your CartissimaQ8 password on the dedicated page: https://www.flotte.q8.it/cartissimaq8/pwdReset

You can make CartissimaQ8 a virtual card through the CartissimaWeb portal, if your plan allows it. All cards, including existing ones, are available in a virtual version and therefore support digital payments.

We will keep you updated on the status of your contract: as soon as the cards are shipped, you will receive an email notification with the tracking number (waybill) to check the shipment status directly on the TNT website or through the CartissimaWeb online portal.

You can promptly block your CartissimaQ8 fuel card in three ways:

• If your plan allows, directly from the CartissimaWeb portal in the Cards section, using the Block/Unblock card option

• By calling the toll-free number 800 01 08 08, available 24/7, with operator support from Monday to Friday, 8:00 AM to 8:00 PM

• Through the CartissimaQ8 App for iOS and Android devices

This is only possible for Executive customers, who can not only view the PINs associated with their cards and drivers but also modify them at any time, choosing between one-time use PINs and customized PINs.

You can request electronic invoicing or a copy of the paper invoice by sending an email to CartissimaQ8 Customer Service at flotte@q8.it. Alternatively, you can do it through the Q8 portal by entering the details of the collected receipts.

If your plan allows, you can replace your CartissimaQ8 card directly from the Private Area by selecting and blocking the existing card, and choosing the reissue option. Alternatively, you can always send a request to flotte@q8.it.

Yes, if you personalized the card with an identifier (such as a name or label) during the request process, you can change the license plate without needing to replace the card itself.

You can contact Customer Service by emailing flotte@q8.it or calling 800 01 08 08. Additionally, you can block your card by specifying the reason for the block, and request a replacement through the CartissimaWeb portal.

If you enter the wrong PIN three consecutive times, your CartissimaQ8 will be locked for one hour. After an hour, the card will automatically unlock, and you will be able to make transactions again.

After the ninth incorrect entry (i.e., 9 attempts), your card will be permanently blocked, and you will need to request a new CartissimaQ8.

If your plan allows, you can request additional CartissimaQ8 cards in the Cards section of the Private Area.

If your plan allows, through the CartissimaQ8 Private Area, you can create three different types of accounts:

• Administrator: This account has the same permissions as the main one and can access all features available under the subscribed plan

• Profiled: This is an administrative account to which you can assign specific functionalities (this account cannot access the App)

• Driver: This account is dedicated to your drivers. You can assign up to 20 cards to it, which the driver can monitor and use for digital payments via both the App and the web

The credit limit and remaining balance of the card are visible in the card details section, both in the Private Area of the website and through the CartissimaQ8 App, available for iOS and Android devices.

To activate a feature that is not included in your plan, simply click on "activate." The four available plans are Light, Pro, Premium, and Executive.

To terminate the contract, write to us at flotte@q8.it, and we will provide you with all the necessary instructions.

RecardQ8 is the prepaid and rechargeable fuel card from the Q8 world, offering a secure, fast, and reliable payment system. It is available in two versions: Business and Coupon.

RecardQ8 is dedicated to businesses and professionals holding a VAT number, as well as public administrations.

To apply for RecardQ8 as a new customer, simply go to the Request RecardQ8 section and fill out the online form in all its sections.

RecardQ8 is a prepaid and rechargeable fuel card that works like a debit card for paying fuel refills. Simply enter the secret PIN at the terminal to pay for refuels at Q8 and Q8easy stations.

Register in the dedicated RecardQ8 services area, make your first account top-up, and once your Wallet balance is updated, request the type of RecardQ8 card that best suits your needs (Coupon or Business). Once you receive the card, top up your card balance, and your card will be ready for use.

RecardQ8 allows for fast and secure fuel payments, with automatic issuance of electronic invoices, which is useful for tax purposes in recovering VAT.

RecardQ8, being a prepaid and rechargeable card, does not have any additional costs.

• RecardQ8 Business is the rechargeable fuel card intended for individuals who use the card for business-related purposes and therefore require a periodic summary invoice of transactions to facilitate VAT recovery. The card can be customized with the company name and license plate.

• RecardQ8 Coupon, on the other hand, is the rechargeable fuel card that serves as an advanced solution for incentive and promotional programs. It does not provide a periodic invoice of the transactions made. The card is not customizable with the company name and license plate.

No, upon signing the contract, a customer account will be created that allows you to request both cards and allocate credit to the requested cards.

You can change or recover the password for your RecardQ8 account through the dedicated page: https://www.flotte.q8.it/recardq8/pwdReset

You can generate your device code from your Reserved Area by selecting the Profile section and then Device Code.

The RecardQ8 customer account is a virtual wallet (electronic wallet) generated by the deposits made by the customer.

RecardQ8 can be topped up through the RecardQ8 App or from the Reserved Area on the website. You can use a credit card, cash, bank transfer, PayPal, or MyBank to top it up.

RecardQ8 can be used at authorized Q8 and Q8easy stations. Check the map of stations where you can pay with RecardQ8.

You can view your device code from your Reserved Area by selecting the Profile section and then Device Code.

You can request additional RecardQ8 cards by accessing the Customer Area and visiting the Cards section.

RecardQ8 cards are valid for 24 months from the initial credit allocation or, in the case of subsequent allocations, from the last top-up made.

You can assign credit to one or more RecardQ8 cards or request a credit reversal on a single card. To do this, a device code is required, which can be changed or regenerated in your Reserved Area under the Profile section, Device Code.

You can customize only the RecardQ8 Business cards, not the RecardQ8 Coupon cards.

No, it is necessary to have credit in the customer account before requesting RecardQ8 cards.

It is possible to transfer credit from one card X to another card Y as follows:

• Transfer the credit from card X to the customer account;
• Assign the credit from the customer account to card Y.

The number of cards that can be requested is determined by the ratio between the credit available in the account and the minimum allocation limit set for each type of card (€20 for RecardQ8 Business and €50 for RecardQ8 Coupon).

Example:

• With a customer account balance of €100.00, the number of RecardQ8 Business cards that can be requested will be 5 (100/20).

• With a customer account balance of €100.00, the number of RecardQ8 Coupon cards that can be requested will be 2 (100/50).

In the case of topping up RecardQ8 with a credit card, the operation is instantaneous. For deposits made via bank transfer, the amount will be credited only upon confirmation of the successful transfer within the timeframes set by the bank (known as technical delay), which Kuwait Petroleum Italia S.p.A. has no control over.

Q8 offers its Business customers two applications for managing Fuel Cards: the CartissimaQ8 App and the RecardQ8 App; both are available on the App Store (for iOS) and Play Store (for Android).

The CartissimaQ8 App can be installed from the App Store on iOS smartphones and from the Google Play Store for Android devices.

The RecardQ8 App can be installed on iPhone from the App Store and on Android devices from the Google Play Store.

The CartissimaQ8 App is an app that allows you to manage fuel cards and monitor your refuels. If your account is enabled, it also allows you to make digital payments through the Q8Pay feature.

The RecardQ8 App is the app that allows you to manage the rechargeable Recard Business and Coupon fuel cards.

To log in, simply open the App and enter your username (email address) and password; please note that access from the App is not permitted for profiled accounts. However, the website www.q8.it is easily accessible from any account, including smartphones.

To log in, simply open the App and enter your username (email address) and password.