F.A.Q.
Do you have questions? Check out this section created to help you find answers quickly and easily, or select the service you're interested in.
Fuel Vouchers
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What are electronic fuel vouchers?
Q8Ticketfuel electronic fuel vouchers are payment codes that can be used instead of cash to pay for fuel. They can be purchased in denominations of €5, €10, €20, €25, €50, and €80, up to a maximum of €520.
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Are Q8 fuel vouchers immediately usable after purchase?
Q8 fuel vouchers can be used as soon as they are received via email, SMS, or WhatsApp, with no need for activation.
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Can I convert fuel vouchers into cash?
No, Q8Ticketfuel fuel vouchers cannot be converted into cash; they can only be used at Q8 and Q8easy stations for fuel purchases.
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How can I tell if the code on the fuel voucher has already been used?
To find out if the fuel voucher has already been used, you can contact our toll-free number 800 01 08 08 (available from 8:00 AM to 8:00 PM, Monday to Friday) or email us at ticketfuel@q8.it.
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Where can I use the fuel vouchers?
Q8Ticketfuel fuel vouchers can be used to pay for fuel at all Q8 and Q8easy stations, approximately 3,000 locations throughout Italy. Find the nearest station on the map.
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Where to buy fuel vouchers?
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How to use fuel vouchers?
Q8Ticketfuel electronic fuel vouchers can be used to pay for petrol, diesel, methane, and LPG at Q8 and Q8easy stations throughout Italy. Simply enter the voucher code at the payment terminal at the service station during payment.
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Can I split the fuel voucher across multiple refueling transactions?
Yes, Q8Ticketfuel electronic fuel vouchers can be reused for up to 30 transactions.
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How can I check the remaining balance of my fuel voucher?
At the end of the transaction, a receipt will be provided showing the remaining balance of the electronic voucher. If you have any questions, you can contact our toll-free number 800 01 08 08 (available from 8:00 AM to 8:00 PM, Monday to Friday) or email us at ticketfuel@q8.it.
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How do fuel vouchers for employees work?
Fuel vouchers for employees are a form of corporate incentive, 100% deductible from IRES, up to a maximum of €516.46 (an amount doubled under D.L. n.104 of 2020). The vouchers can be purchased by the company and given to employees for their refueling needs.